For months now...mainly since the transition to HD/Digital mandated by government and the television manufacturers association retirement fund...our nightly viewings of the local CBS affiliate from Lincoln have been an exercise in frustration at times.
It seems...more often than with the other local networks...the Demon Pixel Pixies come to life and dump their disruptive pixelation dust on our TV's. Last night the screen pixelated then went black on all our sets with only audio...the straw that broke the camel's back. When this first began I thought the problem was mine...had the cable guys out...they checked the signal...upgraded what needed upgraded to where our home was "optimally tweeked" to receive a good signal.
I called our provider the Evil Charter Communications and got nowhere with a nice lady but did find out that this was a "network problem"...not theirs...where have I heard that line before? Obviously I have not been the only one that has complained. I then asked to speak to a supervisor or maybe even the corporate President. She said the highest I could go up in the Charter phone tree was her supervisor...too bad the CP doesn't take calls.
Anyway...Joe the Cable Supervisor...sorry Larry...came on the line and read me the same script. I told him that obviously 10/11 doesn't care or they would have fixed the problem by now and that my provider...Charter...is not providing a service I am paying lots of hard earned money for. I went on to tell him that having lived in western Nebraska for almost 15 years...the Good Charter out there...the same company as his...was aware that the local affiliates in Scottsbluff offered a poor signal and hence the Good Charter of the west brought in the Denver affiliates who offered a better signal. I suggested the Evil Charter in central Nebraska do the same...bring in another CBS affiliate that provides a quality signal until 10/11 can deliver the goods.
Joe said he would notify the network and gave me a ticket number and said that the problem will be investigated and repaired within 24 to 48 hours. I am visualizing Ken Siemek with his electronic analyzer looking for bugs in his weather machine right now.